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NB appropriate bookings with doctors include


Suspected illness

Follow up to previous appointment/lab results

Medication review.


Appropriate bookings with nurse:


Childhood/baby immunisations.

Pill check

Dressings, removal of sutures

Ear syringe

Suspected urinary infection

Travel immunisation

Chronic disease management


Minor surgery, coil removal or insertion CANNOT be booked online


If you need medical help outside surgery hours please ring 01376 561242 and you will be given the out of hours number for NHS 111 which is 111.  For real emergencies use Accident and Emergency.

Please try and use NHS services wisely, thank you.



STOP SMOKING CAMPAIGN - Provide the community service provider are working with the practice and will be contacting patients in regard to stop smoking.  If you need any help with stopping smoking Castle Pharmacy in Coggeshall also have their own advisors.


Blood test samples are now taken by the Phlebotomist
by appointment:bloodsamples

Monday to Friday 8.30am - 10.55am.

Appointments before 9.00am are reserved for patients requiring fasting blood tests.

Please note that the Phlebotomist is not a nurse and can only take blood samples as requested by your GP or another health professional eg. consultant or nurse.


Telephone Queries for Results

Please telephone between 2.00pm and 4.00pm for results of recent tests. These can normally only be given to the patient and NOT to relatives, except in the case of children.

Test results can take several days to come back. The phlebotomist or health professional should advise you when to ring for the particular test or tests you have had.

The receptionist may only be able to state for example that the result is normal, or that you will need to discuss the results with or make an appointment to see the nurse or doctor. Please do not expect the receptionist to have any other information regarding your test.

The doctors are usually available between 12.15 and 12.45 (after morning surgery and before home visits) should you need to talk to them on the telephone.

The receptionists have been asked not to disturb consultations with non-urgent telephone calls.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website